Page 213 - BRIDS IAR 2023_hires

Upaya Keterlibatan Pemangku Kepentingan
Stakeholder Engagement Measures
[GRI 2-29]
Kategori
Pemangku Frekuensi
Pelibatan
Metode Pelibatan
Kepentingan Engagement Method Topik Kunci dan Isu Utama yang Dibahas Frequency of
Key Topics and Issues Discussed
Stakeholders Engagement
Category
Pemegang Rapat Umum Pemegang Saham Tata kelola perusahaan, pengembangan usaha, Tahunan, dan/atau
Saham (RUPS) laporan tahunan dan laporan keberlanjutan setiap saat apabila
Shareholders General Meeting of Shareholders Perusahaan, Aksi Korporasi diperlukan
(GMS) Corporate Governance, Business Expansion, Annually, and/or
Annual Report, Sustainability Report, and any time if
Corporate Actions. required
Nasabah/ Layanan pengaduan nasabah, Informasi terkait produk, layanan kepada Setiap saat apabila
Investor survei kepuasan pelanggan, nasabah, penanganan keluhan dan pengaduan diperlukan
Customer/ media sosial Perusahaan nasabah, saran untuk peningkatan layanan At any time if
Investor Customer service for complaints, kepada nasabah required
satisfaction surveys, Company's Information concerning products, customer
social media services, handling of customer complaints, and
suggestions for enhancing customer services
Karyawan - Forum komunikasi manajemen Kesejahteraan dan remunerasi karyawan, Setiap triwulan,
Employees dan karyawan lingkungan kerja yang layak dan aman, praktik secara berkala
- Kegiatan pelatihan dan/atau kesetaraan dan tanpa diskriminasi, karir dan on a quarterly
pendidikan internal pengembangan karyawan basis,
- Management and employee Employee well-being and remuneration, a safe periodically
communication forums and conducive work environment, equality
- Internal training or educational and non-discrimination practices, career and
activities employee development
Pemerintah/ - Penyampaian terkait pelaporan Kepatuhan terhadap hukum dan peraturan yang Sesuai kebutuhan
Regulator kepatuhan terhadap regulasi berlaku As Required
Government/ - Forum sosialisasi terkait Compliance with laws and regulations
Regulators regulasi terbaru
- Submission of regulatory
compliance reporting
- Forum for disseminating
information on the latest
regulations
Mitra Bisnis Pelaksanaan kontrak pengadaan Proses pengadaan barang dan jasa yang adil dan Sesuai kebutuhan
Business barang dan jasa transparan, seleksi dan evaluasi secara objektif As Required
Partner Implementation of goods and dalam pemilihan mitra bisnis, hubungan yang
services procurement contracts saling menguntungkan
Fair and transparent procurement of goods
and services, objective selection and evaluation
of business partners, and mutually beneficial
relationships
Masyarakat - Forum komunikasi masyarakat Penyelesaian konflik dan penyampaian keluhan Sesuai kebutuhan
Community - Pelaksanaan kegiatan masyarakat, pelaksanaan program tanggung As Required
Tanggung Jawab Sosial dan jawab sosial dan lingkungan kepada masyarakat
Lingkungan (TJSL) Conflict resolution and submission of community
- Community engagement complaints, implementation of social and
forum environmental responsibility programs to the
- Implementation of Corporate community
Social Responsibility (CSR)
initiatives

PT BRI Danareksa Sekuritas 213 Integrated Annual Report 2023