Page 221 - AR BRIDS 2022 - EBOOK - FINAL
P. 221
PT BRI DANAREKSA SEKURITAS
2022 Integrated Annual Report
INVESTASI PADA PROGRAM TANGGUNG JAWAB SOSIAL DAN LINGKUNGAN
INVESTMENT IN SOCIAL AND ENVIRONMENTAL RESPONSIBILITY PROGRAMS
Penyaluran dana untuk investasi sosial dan lingkungan Allocation of funds for social and environmental
selama tahun 2022 adalah sebesar Rp95,24 juta meningkat investments throughout 2022 amounted to Rp95.24
217% dibanding realisasi tahun 2021 yaitu sebesar million, an increase of 217% over the realization in 2021,
Rp30 juta. which was Rp30 million.
Realisasi Dana Program Tanggung Jawab Sosial dan
Lingkungan (Rp ribu)
Realization of Funds of Social and Environmental
Responsibility Program (Rp thousand)
10.000 30.000 95.238
2020 2021 2022 PERFORMANCE SUSTAINABILITY
PENANGANAN PENGADUAN MASYARAKAT [OJK F.24]
HANDLING OF COMMUNITY COMPLAINT [OJK F.24]
Layanan pengaduan masyarakat terkait kegiatan Services for handling public complaints related
operasional Perusahaan maupun terkait pelaksanaan to the operational activities of the Company and
kegiatan tanggung jawab sosial dan lingkungan dapat the implementation of social and environmental
dilakukan melalui berbagai saluran berikut, seperti responsibility activities can be accessible through
layanan call center 24 jam yang dapat diakses melalui the following different channels, such as a 24-hour
website dan telepon, live online chatbot melalui website, call centre service available through the website and
mengirimkan e-mail pengaduan langsung, maupun telephone, live online chatbot through the website,
melalui layanan walk-in di kantor pusat Perusahaan. sending direct complaint e-mails, or through a walk-in
service at the Company’s head office.
Pada tahun 2022, Perusahaan tidak menerima/menerima In 2022, the Company did not receive any reports of
laporan pengaduan keluhan oleh masyarakat terkait public complaints related to the operational activities
kegiatan operasional dan pelaksanaan program TJSL. and implementation of the CSR programs.
2022 Integrated Annual Report
PT BRI DANAREKSA SEKURITAS
219